1. The relationship between total quality management practices and
operational performance
Journal of Operations Management, Volume 17, Issue 4, June 1999,
Pages 393-409
Samson, D.; Terziovski, M.
Cited by Scopus (238)
Author Keywords: Quality; Operations management; Performance;
Human resource/OM interface; Empirical research

2. Information systems in supply chain integration and management
European Journal of Operational Research, Volume 159, Issue 2, December 2004,
Pages 269-295
Gunasekaran, A.; Ngai, E.W.T.
Cited by Scopus (95)

Author Keywords: Information technology; Supply chain management;
Literature review; Framework

3. Build-to-order supply chain management: a literature review and framework
for development
Journal of Operations Management, Volume 23, Issue 5, July 2005, Pages 423-451
Gunasekaran, A.; Ngai, E.W.T.
Cited by Scopus (75)
Author Keywords: Build-to-order supply chain management; Literature review;
Framework

4. The impact of enterprise systems on corporate performance: A study of ERP,
SCM, and CRM system implementations
Journal of Operations Management, Volume 25, Issue 1, January 2007, Pages 65-82
Hendricks, K.B.; Singhal, V.R.; Stratman, J.K.
Cited by Scopus (42)
 Keywords: Enterprise Resource Planning (ERP); Supply Chain Management (SCM);
Customer Relationship Management (CRM)

5. Generalized theory of uncertainty (GTU)-principal concepts and ideas
Computational Statistics & Data Analysis, Volume 51, Issue 1, November 2006,
Pages 15-46
Zadeh, L.A.
Cited by Scopus (32)
Keywords: Generalized constraint-based computation; Natural language computation;
Precisiation; Statistics

Data from October to December 2009